Privacy Policy
Windscreens Waikato Limited
Windscreens Waikato Limited delivers reliable, professional windscreen repair and replacement services across Waikato. Our focus is safety, quality workmanship, and customer satisfaction — every job, every time.
Privacy Statement
Privacy Statement – Windscreens Waikato Limited
Windscreens Waikato Limited is committed to protecting your privacy and ensuring that your personal information is handled safely and responsibly in accordance with the Privacy Act 2020 (New Zealand).
This Privacy Statement explains how we collect, use, store, and protect your personal information.
1. Information We Collect
We may collect personal information including, but not limited to:
• Your name
• Phone number
• Email address
• Vehicle details (make, model, registration)
• Location or service address
• Insurance details (where applicable)
• Any information you provide when contacting us by phone, email, text, website forms, or social media
2. How We Use Your Information
Your personal information is collected and used solely for legitimate business purposes, including:
• Providing windscreen repair and replacement services
• Responding to enquiries and providing quotes
• Scheduling and completing jobs
• Assisting with insurance or WINZ claims
• Invoicing and payment processing
• Improving our services and customer experience
3. Sharing of Information
We do not sell, rent, or trade your personal information. Your information may only be shared when necessary to:
• Process insurance claims with your insurer
• Comply with legal obligations under New Zealand law
• Protect our legal rights or prevent fraud
Any third parties we deal with are required to handle your information securely and confidentially.
4. Storage and Security
Windscreens Waikato Limited takes reasonable steps to protect your personal information from loss, misuse, unauthorised access, or disclosure. Information is stored securely in digital and/or physical formats and accessed only by authorised personnel.
5. Access and Correction
You have the right to request access to, or correction of, any personal information we hold about you. Requests can be made by contacting us using the details provided on our website.
6. Cookies and Website Analytics
Our website may use cookies or basic analytics tools to understand how visitors use our site and to improve performance. These tools do not identify you personally.
You can disable cookies through your browser settings if you prefer.
7. Retention of Information
We retain personal information only for as long as necessary to fulfil the purposes outlined in this Privacy Statement or as required by law.
8. Changes to This Privacy Statement
Windscreens Waikato Limited may update this Privacy Statement from time to time. Any changes will be published on this page.
9. Contact Us
If you have any questions about this Privacy Statement or how your personal information is handled, please contact:
Windscreens Waikato Limited
Phone: 0800 258 633
Email: admin@windscreenswaikato.co.nz